Adient

Leading automotive seating manufacturer profits from improved Technical Service Monitorings

Industry

Automotive

Focus topic

ServiceNow

Service type

Consulting & System Integration

Delivery model

Local

Highlights

Deployment of ServiceNow IT Operations Management (ITOM) to manage and optimise IT infrastructure and services
Implementation of predefined IT service offerings with standardised catalogue items, e.g. to handle software, hardware and support requests
Integrated monitoring: Establishment of an API connection to the primary monitoring systems SCOM and Solarwinds

Technical know-how & skills

ServiceNow ITOM, Module: Event Management
ServiceNow ITSM
ITIL
Monitoring System

Start project

Contact us directly!