Put your IT on a stable footing with a competent partner
Infrastructure and Cloud Services
Offer
Challenges addressed
Solution approach
Special features
Context
The IT infrastructure is the backbone of every modern company
A reliable IT infrastructure is essential for the smooth running of business processes. This includes classic data centre technologies (server/storage up to “top edge” middleware) and network technologies (including LAN, WLAN, WAN, VPN, load balancer), as well as infrastructures for security (including firewall, IAM, SIEM platform) and IaaS services from various cloud models.
We ensure that the components handed over to us, such as network, server, storage, virtualisation, operating system or middleware, function smoothly. It doesn’t matter whether this infrastructure is located in your data centre or is sourced as Infrastructure as a Service (IaaS) from a private cloud or public cloud. In addition to proactive monitoring, established processes, certified experts and operational procedures (in terms of availability, IT service continuity management, backup recovery, etc.), we guarantee the high quality of the system landscape around the clock.
Our service offering covers the following areas of expertise and experience:
- Monitoring and control of your IT infrastructure up to the agreed handover point
- Service desk for 2nd and 3rd level
- Event, incident, problem and change management in accordance with ITIL
- Release and patch management
- A broad technology and manufacturer portfolio in the areas of network, server, storage, security, virtualisation, operating systems and middleware, based on close and long-standing partnerships with leading manufacturers
- Operation of your SAP systems including databases
- Use of the SAP Solution Manager
- Monitoring of the SAP instance, batch jobs and backups
- Installing support packages and SAP kernel updates
- Operation of SAP HANA systems
- Depending on requirements, the provision of IaaS services or one of the common public cloud service providers.
Advantages
Advantages of infrastructure cloud services from teamative
Secure operation 24/7
Highest service quality
Coordinated service levels
Quality guarantee
Language-skilled service managers
Excellent price-performance mix
Our approach
How we bring our expertise to Infrastructure Cloud Services
Data centre technologies
The secure operation of data centre technologies is complex and involves a variety of tasks. The aim is to ensure that IT services run stably, securely and efficiently. Here are some of the most important tasks that we take care of when supporting data centre technologies:
- Monitoring and maintenance
- Capacity planning
- Security
- Backup and disaster recovery
- Optimisation
- Documentation
The teams at teamative have a deep understanding of the various components and systems. We are also experienced in working closely with the various stakeholders, such as users, developers and internal IT teams. This helps us to ensure that you have the resources and skills required to effectively support and manage the data centre technologies. Typically, the following technical areas are covered:
- Server
- Storage
- Network
- Virtualisation
- Security
- Air conditioning and power supply
Multi-cloud and hybrid cloud
Highly flexible and secure cloud architectures have become a game changer in the industry. The cloud is becoming part of everyday life in companies in order to be able to react flexibly and quickly to new requirements, optimise processes or implement data-based business models.
The hybrid cloud, i.e. the mixture of internal IT/data centre infrastructures, private and public cloud, and the parallel use of services from different cloud platforms dictate the leading architecture of modern data centres.
The (hybrid) multi-cloud will dominate in the future. For this reason, we act as a multi-cloud service provider, for example via highly protected German data centres, in order to provide customers with various multi-cloud strategies from a single source.
With good advice based on comprehensive requirements analysis and target definition, we can show you the benefits of cloud migration for your company. Thanks to a broad portfolio of cloud solutions from our technology partners and our close cooperation with leading hyperscalers such as AWS and Microsoft Azure, we are happy to support you in implementing a suitable data centre and cloud architecture.
Through workshops, we work with you for example, to develop a cloud strategy and check which initial workloads are suitable for the cloud, enabling you to relocate further workloads.
We don’t leave you on your own operationally either. With our Managed Services ‘Azure + AWS Operations’, we take over operational responsibility, either in full or in part.