SAP Basis Service

Reliable support for your SAP landscape

Do you lack the staff to ensure the smooth operation of SAP ECC or SAP S/4HANA? Or do you want to free up your IT department to concentrate more on your core business? No problem. With the SAP Basis Service, we ensure the stable operation of your SAP landscape, both with needs-based support and staffing as well as a complete managed service.

Service at a glance

SAP Basis Service

Offer

SAP Basis operation (ECC or S/4HANA) | from needs-based support to full operational responsibility | mapping of business processes | management of interfaces

Challenges addressed

Lack of internal resources, e.g. by tying up employees in other projects | Ensuring operations at off-peak times | Adherence to compliance requirements

Solution

Relief for employees through external SAP support | Reliable and secure operation by teamative's SAP experts

Special features

Scalable support - from 1-2 FTE to managed service | Years of SAP expertise | Attractive price-to-performance mix

Context

When is external SAP support for the ERP system necessary?

For many companies, their SAP systems are absolutely business-critical and must run smoothly around the clock. However, in times of shortages of skilled workers, it is becoming increasingly challenging to provide the necessary staff. At the same time, the operation of the systems is associated with high compliance and security requirements. Understaffed support at off-peak times poses major risks.

The SAP Basis Service from teamative fills this gap. As a service provider, we take care of a stable foundation for your SAP system landscape. In doing so, we tailor our approach to how much support you really need.

The spectrum ranges from selective support to full operational responsibility as a managed service provider, including managing events, incidents, service requests, problems, suppliers, capacities and services. And all with contractually guaranteed quality.

External support for SAP ECC and SAP S/4HANA not only guarantees reliable and secure operation of the core systems. It also frees up your IT team so that they can concentrate fully on the business.

Advantages

Advantages of the SAP Basis Service

With the SAP Basis Service, we manage your SAP system landscape securely and reliably, with support tailored precisely to your needs.

Secure operation 24/7

Ensuring SAP operation, e.g. through on-call duty during off-peak times

Freedom for transformation

Freeing up employees by taking over the time-consuming day-to-day business

Outstanding service

Fast response times and comprehensive troubleshooting and adjustments

Compliance-compliant

Professional and traceable documentation

Freely scalable service scope

From the provision of individual experts to overall responsibility

Outstanding price-to-performance mix

Attractive conditions thanks to the teamative nearshore approach

Our approach

How teamative proceeds in detail with the SAP Basis Service

Our operations team guarantees the flawless functionality of the IT and SAP systems as part of the comprehensive service offering in the area of SAP basic operation. In this way, we create the basis for innovation and digitalisation.

  • Advice on architecture
  • Management / Operation of the cloud infrastructure
  • Management / Operation of the Operating system
  • Management / Operation of SAP Basis
  • System upgrades and migrations
  • Performance optimization
  • Firmly defined service levels
  • Access to the service desk
  • Service Management
  • System monitoring including service level reporting
  • Monitoring, optimization, data backup
Contact us

Still have questions?

We are happy to help.