Voll- oder Teilzeit, remote (EU)
teamative helps you to digitize your business. And we do so with a unique concept: as a service provider with the flexibility of a staffing specialist, we create creative, scalable IT and SAP services, innovative solutions and smart sourcing models of all kinds – so that your company can achieve your goals and tap into new potential.
We are seeking an experienced SAP CS Consultant with German language skills to join our team. The successful candidate will be responsible for implementing, configuring, and supporting the SAP Customer Service (CS) module to help clients optimize their after-sales service processes. This role requires strong functional and technical expertise, excellent communication skills, and the ability to collaborate effectively with both business stakeholders and technical teams across different regions.
Key Responsibilities:
Analyze and document business requirements related to customer service and after-sales processes.
Design, configure, and implement SAP CS solutions tailored to client needs.
Integrate SAP CS with other SAP modules such as SD (Sales & Distribution), PM (Plant Maintenance), and MM (Materials Management).
Develop functional specifications for enhancements, interfaces, reports, and forms.
Support testing activities including unit testing, integration testing, and user acceptance testing.
Provide post-implementation support and resolve production issues related to SAP CS.
Work closely with technical teams (e.g. ABAP developers) to ensure successful custom developments.
Deliver user training and prepare documentation for system processes and procedures.
Advise clients on SAP best practices and potential process improvements.
Keep up to date with SAP innovations, particularly around S/4HANA Customer Service and Customer Management.
Requirements:
Minimum of 3–5 years of experience as an SAP CS Consultant.
Strong knowledge of customer service processes, including service orders, notifications, warranties, service contracts, and repair processing.
Hands-on experience in configuring SAP CS end-to-end.
Familiarity with integration points between SAP CS and other SAP modules.
Experience with SAP S/4HANA is an advantage.
Excellent problem-solving and analytical skills.
Strong interpersonal and communication skills.
Ability to work independently and as part of a global team.
Willingness to travel for project needs.
Fluent German language skills (spoken and written) are mandatory.
We know from experience that it’s not technology and software that make the decisive difference. It’s people. Whether that’s in an SAP project, when developing a web application or when switching to cloud-based services. So we combine our in-depth process knowledge and technology expertise with an empathetic and people-centred approach. That, together with our flexibility, speed and reliability, enables us to help our customers make the most of their digital potential.
Natalia Bebel
natalia.bebel@teamative.com
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