SAP Basis Service
Reliable support for your SAP landscape
Do you lack the staff to ensure the smooth operation of SAP ECC or SAP S/4HANA? Or do you want to free up your IT department to concentrate more on your core business? No problem. With the SAP Basis Service, we ensure the stable operation of your SAP landscape, both with needs-based support and staffing as well as a complete managed service.
Service at a glance
SAP Basis Service
Offer
SAP Basis operation (ECC or S/4HANA) | from needs-based support to full operational responsibility | mapping of business processes | management of interfaces
Challenges addressed
Lack of internal resources, e.g. by tying up employees in other projects | Ensuring operations at off-peak times | Adherence to compliance requirements
Solution approach
Relief for employees through external SAP support | Reliable and secure operation by teamative's SAP experts
Special features
Scalable support - from 1-2 FTE to managed service | Years of SAP expertise | Attractive price-to-performance mix
Context
When is external SAP support for the ERP system necessary?
Advantages
Advantages of the SAP Basis Service
With the SAP Basis Service, we manage your SAP system landscape securely and reliably, with support tailored precisely to your needs.
Secure operation 24/7
Ensuring SAP operation, including on-call service during off-peak times
Freedom for transformation
Freeing up employees by taking over the time-consuming day-to-day business
Outstanding service
Fast response times and thorough troubleshooting and modifications
Compliance-compliant
Professional and traceable documentation
Freely scalable service scope
From the provision of individual experts to overall responsibility
Excellent price-performance mix
Attractive conditions thanks to the teamative nearshore approach
Our approach
How teamative proceeds in detail with the SAP Basis Service
Scope of services
Our operations team guarantees the flawless functionality of the IT and SAP systems as part of the comprehensive service offering in the area of SAP basic operation. In this way, we create the basis for innovation and digitalisation.
Services
- Advice on architecture
- Management / Operation of the cloud infrastructure
- Management / Operation of the Operating system
- Management / Operation of SAP Basis
- System upgrades and migrations
- Performance optimization
- Firmly defined service levels
- Access to the service desk
- Service Management
- System monitoring including service level reporting
- Monitoring, optimization, data backup