• Customisations, integrations and process variants increase testing effort with every release change
• Without a clear readiness assessment, risks only become visible late – often only during testing or after go-live
• Internal capacities are often insufficient to manage upgrade, quality assurance and day-to-day operations in parallel
• From readiness analysis to post-upgrade support: compatibility checks, regression test management, customisation adjustments, documentation and knowledge transfer
• Upgrade roadmap incl. milestones, roles, test strategy and cutover plan for plannable delivery
• Focus on reusability: test cases, documentation and learnings prepared so the next upgrade becomes easier
