We Take Over Operational Responsibility for Your Custom Software.

We'll show you how

Maintenance, monitoring, support and stability. Our Application Managed Service relieves your IT – based on ITIL best practices.

AMS for Custom Software – Reliable, Secure, Scalable.

Your Challenge

Your challenge – ensure operations despite limited resources

• Resource bottlenecks in application operations
• Fluctuating staffing needs in operations & support
• Internal lack of know-how for custom software
• Missing responsibilities
• Ensuring maintenance, updates and further development

Our Solution

Our solution – operations, support and development from one source

• Operations and support of custom applications
• Maintenance, management and monitoring
• Continuous optimisation and further development
• SLA assurance
• Stable application operations for all technologies and architectures

Our Extra

• Scalable service model – from partial operations to full-service AMS
• Attractive nearshore conditions
• Efficient, transparent service delivery based on clearly defined SLAs

Your Advantages with teamative

Secure operations

Stable application operations around the clock – including on-call support during critical off-hours.

Broad operations know-how

Expertise in Windows, Linux, Java, .NET, Azure, AWS, SharePoint and more.

Extensive expert network

More than 200 employees in SK, PL, CZ, BG and HU, plus access to over 1,000 specialists in Germany.

Room for transformation

We relieve your team by taking over time-consuming operations and support tasks.

Excellent service quality

Fast response times, German-speaking support and careful troubleshooting.

Freely scalable service scope

Needs-based support – expandable from partial operations to full-service AMS.

Excellent price-performance ratio

Attractive conditions thanks to the teamative nearshore approach.

Compliance ensured

Legally compliant and fully documented service delivery.

The teamative Way

Step-by-Step Takeover of Your AMS – Clear and Secure.

Way to Nearshore

We start small (e.g. time & material) so you can experience our collaboration directly in live operations.

Transition

Within approximately 8 weeks we take over the service fully – including transition plan, onboarding and joint ticket handling with the existing team.

Steady State

After handover the AMS team processes all tickets independently and ensures stable operation of your custom software.

Stabilization

In the first 2–6 months we verify SLA compliance, optimise processes based on clear KPIs and stabilise operations.

Optimization & further development

We identify automation and improvement potential – e.g. code optimisations or process simplifications. On request the billing model can switch (T&M → ticket → flat rate).

Improvement

Once operations are stable, continuous process optimisation comes into focus – supported by proactive and predictive maintenance.